Support @ Olo

Our Support Center is set up to keep your restaurant up and moving at all times. Please choose one of the mediums to contact us below and we will work through your issue as fast as possible.

First things first! Our frequently asked questions might be able to answer most un-urgent matters, please take a look!

Still need help? File a support ticket – available 24/7

If you’re having an entire system outage, check Olo's System Status and check your email for any scheduled system maintenance notices.

You can also login to your Olo Dashboard to see if there are any new developments with your account.

GoMobo is the online processor for a number of restaurant brands. If you have a question regarding a transaction, please complete the contact us form and include the transaction amount, date it was billed, and the last four digits of the card it was billed on. We will then contact you with the details of your online order.

If you need to request a refund, please contact the merchant whose phone number is listed in the confirmation order email.

We value your time as much as we do skipping the line, so a speedy support is something we pride ourselves on.