CA Applicant Privacy Notice

Privacy Notice for California Applicants

California law requires that we provide you this notice about the collection and use of your personal information.

Effective Date: March 3, 2022


This notice (“Notice”) describes the categories of personal information that Olo Inc. (“Company”, “we”, “us” and “our”) collects about applicants who are California residents, and the purposes for which we use that information.

For purposes of this Notice, “personal information” has the meaning given in the California Consumer Privacy Act of 2018 (the “CCPA”) but excludes information exempted from the CCPA’s scope.

This Notice does not create or form part of any employment contract.

If you have questions about this Notice, please contact [email protected].

If you accept an offer from us, your personal information will be incorporated into and used as part of your employee record, as described in our Privacy Notice for California Employees, which you will receive as part of the on-boarding process.

Personal information we hold about you

We collect personal information that you provide when you apply for a job.  You provide this information voluntarily, and you determine whether and what information you will provide us.  However, some information is required to assess your application, and without it we may have only a limited ability to evaluate you as a candidate.  These categories of personal information include:

  • Information related to your identity (such as your name, contact details, ID information and documents, place of birth, nationality);
  • Professional experience and education (including university degrees, academic records, professional licenses, memberships and certifications, awards and achievements, and current and previous employment details);
  • Financial information (including current salary information);
  • Language skills;
  • Your salary expectations; and
  • Any other personal information that you present us with as part of your application related to the fulfillment of the role, including as contained in your resume, transcripts, and references.

We also collect personal information from other sources where relevant for your application, such as employment research firms, recruiters, identity verification services, and information that you make publicly available on websites or social media platforms (for example, LinkedIn).  In some circumstances (if permitted by applicable law), we may need to perform a background check relevant to your job, in which case we would receive the results of the background check from the provider.  If we do so, we will provide you with notice regarding this use when we collect your personal information and your consent to the background check will be sought at that time.

Throughout the recruitment process, we may supplement your personal information in connection with the assessment of your application.  For example, we may record the views of those considering your application about your suitability for the role for which you have applied and retain interview notes.

How we use your personal information

We use the categories of personal information described above to:

  • Assess your suitability for the position for which you apply and make hiring decisions;
  • Review our equal opportunity profile in accordance with applicable law;
  • Communicate offers of employment to you and inform you of current and future career opportunities (unless you tell us that you do not want us to keep your details for that purpose);
  • Manage and improve our recruiting and hiring processes; and
  • Conduct reference and background checks were required or permitted by law.

Use of your personal information is necessary (A) for the business purposes of facilitating the interview process and communicating with you; making informed recruitment decisions and selecting suitable candidates for roles with us; and improving our recruiting and hiring processes; (B) to take steps at your request prior to entering into a contract with you; or (C) to comply with the law.

Data sharing

Within the company:

Your personal information may be disclosed to our HR and administration functions for recruitment, administrative and management purposes as described in this Privacy Notice.

Service providers:

We may share your personal information with recruitment service providers, hosting, cloud and other IT services providers.  We require that these service providers protect your personal information and use the data solely to provide the services to us for the operational purpose for which we share it with them.

Unaffiliated entities for our business purposes:

We may share your personal information with unaffiliated entities, for example in the context of the possible sale or restructuring of the business, or to relevant unaffiliated entities such as auditors, lawyers or professional advisors, our insurers.

We may also disclose your personal information to comply with a subpoena, bankruptcy proceedings, or similar legal process, or in response to lawful requests by public authorities, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of you or unaffiliated entities, or the public at large.

Data Security

We have put in place security measures designed to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.  In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know and are subject to confidentiality obligations.

Changes to Privacy Policy

We may update this Privacy Notice at any time without notice, and we will provide you with a new privacy notice by email when we make any substantial updates.