Aug 10, 2023
James Rooney
 min read

2022 ESG Report: A Year of Intention

This article outlines:

An introduction to ESG at Olo

Highlights from Olo’s first ESG Report

What’s next for ESG at Olo

We are excited to release Olo’s first ESG Report, which shares our environmental, social, and governance impact efforts.


Our ESG journey began in 2022 when we underwent our first materiality assessment to better understand the ESG topics most central to our company and stakeholders. 

We identified the following pillars that serve as a guide for our ESG program, strategy, and reporting: People & Culture, Community Impact, Environmental Sustainability, and Responsible & Ethical Growth.

Our first report details Olo’s overall approach to ESG and our progress during the period of Jan. 1-Dec. 31, 2022, unless otherwise noted. 


Highlights include: 

  • Our first published goals across each pillar
  • Detailed workplace demographics
  • The launch of Olo Ties, a mentorship program that supports women and people of color
  • More than 900 employees attended 20+ events hosted by our six Employee Resource Groups (ERGs)
  • Full Scope 1, 2, and 3 carbon emissions disclosure, 2019-2022
  • Olo for Good donated $2.1 million to nine nonprofit organizations
  • Oloites used 811 hours of Volunteer Time Off (VTO)
  • Olo signed onto the Don’t Ban Equality initiative to demonstrate our support for access to reproductive healthcare

Download Olo's 2022 ESG Report


As we actively work to advance our ESG strategy, we promise to be transparent and share our goals, objectives, and progress. While we are just starting out, we are committed to our short-term goals for each pillar and look forward to sharing more long-term goals in the future.

We intend to report on our ESG efforts and performance annually moving forward. We will continue to enhance our commitments and evolve our programs on an ongoing basis to drive positive change in the communities where we live, work, and serve.

Visit our ESG page for more information. Contact our ESG Team with any feedback or questions related to our ESG program and initiatives.

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