Enabling deeper, more accurate guest insights & simplifying management through unified payments data
Brands can now gain insight into in-store guest behavior and leverage that information to market more impactfully with this latest integration between Olo Engage and Olo Pay.
Access more complete, accurate guest data with Olo Pay + Olo Engage With the power of Olo Engage's GDP and Olo Pay Card-Present, every touchpoint—in-store payments, online orders, loyalty, reservations, and more—feed into a single, comprehensive guest profile. This comprehensive data empowers truly impactful, personalized marketing.
Managing and refunding in-store transactions just got a lot easier Brands on Olo Pay can now easily find, manage, and refund in-store payments that originate at the POS directly from the Olo Dashboard.
PLUS:
Olo Pay reports now differentiate between card-present and card-not-present transaction data.
Simplifying billing, extending payments, and enabling brands to scale catering operations
Catering+ just got an upgrade, making it easier for your teams to connect, manage, and get paid—so you can handle more catering orders without hiring additional staff.
Simplified billing for house accounts House account invoicing empowers catering businesses with a comprehensive, user-friendly invoicing solution. Restaurants can generate invoices using net terms, track payments, and set automation rules for follow-up, all within the Olo platform. This improves payment tracking, reduces manual collection efforts, and provides insights into payment statuses and overdue balances.
Custom tip distribution Brands using Catering+ can configure tip-splitting between restaurant staff and delivery drivers to boost team morale and strengthen guest relationships.
PLUS:
Configurable authorization & capture fields for brands using Catering+ and Olo Pay to allow more flexibility for advance order payments.
Make order management, reconciliation, and reporting easier
Restaurant teams gain practical tools like easier discounting, enhanced reporting, and self-service menu management to save time and streamline operations.
Faster Dashboard navigation We’ve made our Dashboard even more user-friendly, using fewer clicks to access everyday areas and making room for future enhancements.
Customizable tip management To make tipping more equitable and create a better experience for guests, brands can now customize suggested tip percentages by handoff mode to fit their service model.
Easier discounting options Brands using Rails can easily offer marketplace discounts that are synced with in-store POS systems. This simplifies operations, ensures accuracy for reconciliation, and keeps guests happy with seamless transactions.
In-Dashboard visibility for Uber Eats Save time and act faster with centralized, third-party data where your team already works. Uber Eats financial and operational reports—such as payment details, order errors, itemized orders, downtime, and customer feedback—now live directly in the Olo Dashboard.
PLUS:
Brands can view and update some POS configuration values directly in the Olo Dashboard, without having to contact support.
To help brands efficiently manage intricate menus, Company Menu Search enables quick searching and management of products and choice in the Company Menu tool.
Delivery fees from ezDispatch can now be properly recorded in the POS by configuring custom fees in the Olo Dashboard. This ensures accurate reconciliation and accounting.
More ways to optimize orders, reduce guest friction, and boost personalized engagement
Optimize email marketing with A/B testing Make sure your emails get opened with A/B testing for subject lines and email content within Engage. This will help you understand what resonates with your audience and maximize marketing impact and ROI.
Personalized recommendations for guests Create an engaging, relevant ordering experience with dynamic cross-sell opportunities with For You & Local Favorites now available in the Ordering API. This delivers seamless personalization based on guest data and location and enhances engagement and order value.
Effortless store discovery The Location Search Screen now has an interactive map with address autocomplete, so guests can easily find and search for nearby locations. The visually appealing map makes it easier for guests to find the closest store.
PLUS:
Paytronix Comp Cards can now be used as a payment method in Serve.
Paytronix loyalty accounts can be linked at kiosks via phone number for user-friendly login.
Punchh coupons now work seamlessly, even for brands with multiple POS environments.
For easy in-store loyalty offer redemption, Olo Engage now supports Sparkfly's QR code generator. Brands can embed scannable QR codes directly into their email marketing campaigns.
