BelAir Cantina
Overview
BelAir Cantina is a popular Mexican restaurant with six locations in Wisconsin, known for its tacos, margaritas, and laid-back atmosphere. The brand relies on Olo Host to run its busy dining rooms and keep guests informed and happy.
LINKS
Parties seated
Guest profiles created
Increase in wait quote accuracy
BACKGROUND
With a steady flow of guests and a flexible work culture that accommodates students, BelAir Cantina needed restaurant software that was easy to use and required minimal training. The brand was specifically looking for a dining room management solution and waitlist tool.
Results with Olo
More efficient operations
Host provides BelAir Cantina with one streamlined system to effectively manage on- and off-premise parties that’s easy to use and train.
Better guest experience
Guests can join the waitlist remotely and receive automated, real-time updates so they know exactly where they are in line. Restaurant staff can communicate with guests via two-way texting, and our SmartQuote algorithm removes wait quote guesswork.
Boost in employee morale
Since launch, team members have reported increased confidence using Host, less stress about quoting incorrectly, and a renewed sense of pride in serving guests.
Olo has nearly single-handedly changed the game in our restaurant group. Their Host solution has supercharged our ability to run our dining rooms. It’s the first and only technology that our staff has been excited to use. And their implementation—the whole process of getting us comfortable, ready, and feeling supported—was by far the best experience I’ve ever had.
More customer success
What are you waiting for?
Transform your guest experience today.
