Celebrate 5 years
Beyond4. Is. Back.
Beyond4, or B4 as we lovingly call it, is Olo’s annual customer conference where we examine the topics most important to the restaurant industry, how brands are adapting, and where the industry is headed next - and this year is no different.
We are celebrating FIVE YEARS of Beyond4, and we are headed to Napa. Held at the The Meritage Hotel in Napa, CA, from February 27-March 1, 2023, this year's event will be an occasion like no year before. As always, B4 is reserved exclusively for restaurant executives and stakeholders who use Olo’s platform.
We’ll cover the latest digital strategies powered by Olo — from hands-on instruction for better day-to-day use of the platform to previews of what we’re working on next. Beyond4 is focused on community building, providing unique opportunities to engage with other restaurant teams in a relaxed environment with no outside parties. There will be activities, panel discussions, happy hours, guest speakers, breakout sessions, and so much more. You’ll walk away with strategic insights and actions to get the most out of your digital ordering and delivery programs.
Register now so we can cheers later. 🍷
Monday, February 27
Arrivals + 1x1 meetings: Settle in, get acquainted with the resort, and maybe grab a glass of wine. Our team will be around for some face-to-face time. Feel free to reach out ahead of the event if you’d like to set up a 1x1 meeting.
Welcome Reception: Let's start the event off right! We are headed to Calmere Winery to kick off the event with some local bites, chef assisted food stations and drinks!
Tuesday, February 28
Breakfast: Grab a coffee and some breakfast and get ready for a day of customer-led sessions. We’ll discuss industry trends, ways to best leverage Olo’s suite of products, and much more.
Opening Session + Brand Keynote: Welcome to Napa! Diego Panama, Olo’s Chief Revenue Officer, kicks things off with a retrospective of the year, and what’s to come in 2023. He is followed by industry leader Dave Harris, CIO at Shake Shack, to discuss the trends that Shake Shack see coming for the industry and how to best use them in your own brand initiatives.
From kitchen to couch: The trends behind delivery’s continued appeal: Despite on-premise growth guests still love convenience. Join us for a conversation with some of the industry's thought leaders about what's next for delivery.
How emerging technology will shape the ordering experience: Let's dive in and understand how drones, robotics, voice AI, and more are reshaping guest interactions with restaurants.
Payments: The unsung differentiator for digital-first brands: It's not all authorization rates and chargebacks. Uncover the ways payment technology can be your business advantage.
Brand building and the power of guest data: Join us for a panel on the importance of owning your data and the tools giving restaurants smarter ways to foster guest relationships.
The restaurant of the future: Automation, AI, and more. We're joined by industry leaders to get their take on what innovations will be most disruptive in 2023 and beyond.
Maximizing restaurant efficiency: We'll explore innovative ways brands are using to help streamline in-store operations and improve the guest experience.
Casting a wider net: Create a frictionless ordering experience everywhere: More ordering channels = more choices for your guests. We'll explore how new channels and concepts help brands turn new consumers into loyal guests.
The return to brick & mortar: On-premise dining rebounded in 2022 giving brands a unique opportunity to reimagine the guest experience. Learn how QR codes and in-store technology are bringing more guests back to restaurants.
Activites: Head to your pre-registered activity at your designated time to tee off for golf, hit the bike trail, get pampered at the spa, cook with your peers, or enjoy some free time!
Happy hour: Grab a drink and a snack and get ready for our guest speaker!
Keynote Speaker: Will Guidara, restaurant industry pioneer, joins us on stage to talk about how the restaurant industry continues to evolve and the ways to transform ordinary transactions into extraordinary experiences.
Village Lawn: Join us for dinner, drinks, music, and a few surprises along the way! Not tired yet? Keep the festivities going with a nightcap at the after party.
Wednesday, March 1
Breakfast: Meet on the main lawn for a full breakfast and a morning of networking before our keynote begins.
Winter Release + Executive Keynote: Noah and our team take the stage to discuss the Restaurant of the Future, share all the exciting features we've announced since Beyond4 2022 and showcase
Departures: Until next year!
Frequently Asked Questions
What is Beyond4?
Beyond4 is Olo’s annual customer conference where we examine the topics most important to the restaurant industry, how brands are adapting, and where the industry is headed next. We cover the latest digital strategies powered by Olo — from hands-on instruction for better day-to-day use of the platform to previews of what we’re working on next. Beyond4 is focused on community building, providing unique opportunities to engage with other restaurant teams in a relaxed environment with no outside parties. There are activities, happy hours, guest speakers, breakout sessions, and so much more.
Who can register to attend?
Beyond4 is reserved exclusively for Olo restaurant brand corporate employees and executive stakeholders. We respectfully decline attendance requests from franchisees, store managers, brand partners, agencies, and consultants. Beyond4 attendees are limited to current Olo brand customers to ensure an intimate and focused event, and to promote honest and authentic idea-sharing.
When is the deadline to register for the event?
Registration closes on February 17, 2023.
FYI - Registering the conference does not guarantee a hotel room.
When is the deadline to book my hotel room?
The deadline to book your hotel room is February 6, 2023.
Book your room now.
Is there a registration cost?
Registration is free for Olo brand customers. You will be required to pay for any airfare and hotel costs.
Is there an agenda?
What is your B4 COVID policy?
The safety and well-being of our conference guests is of the utmost importance to Olo. We are continually evaluating the status of the COVID-19 pandemic to ensure we will be able to provide the safest environment possible for all attendees. Everyone is asked to adhere to the guidelines as outlined by Federal and State legislatures. More information to come as the event gets closer.