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What Restaurant Operators Actually Need from AI Read the Blog
WELCOME TO THE

Olo Network

Connect your brand to more guests, without sacrificing control or margin.

Guest Experience

More reach, more revenue, and the data to keep guests coming back

The Olo Network is designed to meet guests where they want to buy beyond your own website and app, while keeping the benefits and low margins of direct ordering.

With Olo Accounts, we've laid the foundation and built one of the industry's largest networks of restaurants and guests. It's made for the future of ordering—wherever guests choose to order next, the Network ensures you're part of it. 

The Olo App: Expanded reach, commission-free

The way guests order continues to evolve, with many choosing the ease of an all-in-one app. But that exposure usually costs your brand 15-30% in commission, taken off the top of every order, plus promotional costs to boost your brand to the top of a user’s feed.

The Olo App is built so you keep more revenue and get the guest data to retain them through your owned channels.

 

The Olo advantage

Pay zero commission

Every order through the Olo App is commission-free, so you keep the revenue like you would on a direct order.

Skip the integration work

Orders flow through the ordering API you already use. No new dashboard, no new hardware, no new process to train on.

Keep your guest data

Guest data flows to you exactly as it would on a direct order, so you can maintain the relationship and market directly to guests.

Reach a growing network

Get more exposure without any extra work. The Olo Network puts you in front of a community that already has millions of guests and keeps expanding.

How your brand shows up in the Olo App

A food-ordering app screen asks users to select at least three brands to follow, showing restaurant logos in the “Ordered recently” and “Near you” lists.

Guests choose you. Not an algorithm.

Guests follow your brand with one tap, pinning it to their home screen so you're the first thing they see, every time.

A smartphone displays a restaurant-finder map near 123 Biscayne Blvd, with nearby eateries marked by red and black distance labels and search controls.

Found by proximity, not placement

Guests see what's actually nearby, not a ranked list where placement goes to the highest bidder.

Smartphone screen showing a restaurant discovery app with nearby listings, distances, pickup options, ratings, and closing times in a clean interface.

Built for seamless reordering

Guests can reorder their favorites from your brand in a couple of taps, with their info already saved, without distractions from marketing promotions.

A food-ordering app screen asks users to select at least three brands to follow, showing restaurant logos in the “Ordered recently” and “Near you” lists. A smartphone displays a restaurant-finder map near 123 Biscayne Blvd, with nearby eateries marked by red and black distance labels and search controls. Smartphone screen showing a restaurant discovery app with nearby listings, distances, pickup options, ratings, and closing times in a clean interface.

Built for the future of ordering

AI assistants and answer engines like ChatGPT are starting to handle ordering, but they don't build their own checkout—they rely on networks like ours to complete it.

We're building the Olo Network to get your brand ready for that shift, so when it happens, those orders come to you directly instead of through a third party.

FAQs

What is the Olo Network?

The Olo Network is our new product suite that helps restaurants sell wherever guests make decisions—across LLMs, affiliate ecosystems, and emerging digital surfaces. Olo Accounts was the first product from the Olo Network, providing restaurants with passwordless login and unifying guest accounts across the Olo Network (not required for the Olo App). The Olo App is the next product we're launching, with more products to come.

What is the Olo App and what makes it unique?

The Olo App is a mobile app that guests can download to discover, order, pay, and track orders at their favorite restaurants. Olo is building the Olo App by merging the best of first-party and third-party ordering. A few principles that we believe will be unique to the Olo App:

  • One-click acquisition: Guests follow their favorite restaurants in the Olo App, which unlocks network-level data that is shared directly with the restaurants after the first order is completed.

  • Showcase your restaurant: Customizable profiles allow restaurants to offer a unique experience within the Olo App.

  • Seamless, no commission: Orders will flow through Olo’s existing infrastructure, and restaurants will pay no commission.
Does the Olo App compete with my own app?

No. The Olo App is designed to reach a different guest: the occasional orderer who isn't ready to download your app or bookmark your website, but who would order from you if it were more visible. Think of it as an incremental demand channel that complements your first-party ordering, not a replacement.

When does it launch, and do I pay a commission?

The Olo App is now live in beta. Restaurants will not pay commission for orders placed through the Olo App.

Can my restaurant be on the Olo App if I'm not currently using Olo?

The Olo App is initially available to existing Olo customers, but we're opening it to all restaurants eventually. If you're not currently on the Olo platform, request a demo, and our team will be in touch with the next steps.

How do guests find my brand in the app?

Guests follow your brand directly in the Olo App, pinning it to the top of their home screen each time they open the app. They can also discover nearby restaurants on a map or search for you directly.

 

Want a personalized demo? Start here.