When Paris Baguette’s leadership set out to expand their catering program, they quickly realized their existing platform was not built to support their growth. The team had to rely on system workarounds, including nightly audits to ensure orders had not disappeared and toggling between multiple dashboards. It became clear that their current system could not keep up with the pace and scale of their business.
In addition, the platform’s delivery service compounded the problem. Locked into a single provider, Paris Baguette had no flexibility to meet the white-glove standard a catering order demands.
Frustrated, the brand turned to Olo—its trusted online ordering partner—to switch to Catering+. Paris Baguette franchisees had come to know Olo as a dependable platform with responsive support, and they knew Olo would provide the consistency that catering guests expect. The brand rolled out Catering+ over 13 weeks, and because the team was already familiar with Olo for mealtime, the transition required minimal training. Within three weeks, results were already apparent.
As Paris Baguette continues to scale its catering operations, the brand is confident that Olo Catering+ provides the foundation it needs to grow.
